Support for CT Navigator+


 

Here you find an overview of common support issues and their solutions.
Please don't hesitate to contact support@charttrack.com if you require further assistance.
 

Who to contact

You can contact CT Support for all your CT Navigator+ issues by mail via support@charttrack.com.
Please be as descriptive as possible describing the issue, preferably with a screenshot clearly showing the issue or error message.

The CT Navigator+ installation zip file contains the full Navigator+ manual.

 
 
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Minimum system requirements

  • Operating system: Recommended Windows 10 Service Pack 1 or later.
  • CPU: 2 GHz processor or faster
  • Memory: Recommended 8Gb RAM
  • Hard drive: Recommended 20Gb free disk space
  • Media: USB 2.0
  • Screen resolution: 1024x768 pixels

Navigator+ will not allow server installation.

Navigator+ can be installed on a maximum of 5 computers, if making use of ADP and AENP integration this is limited down to 2 due to the machine registration limitation of these programs.

If you are unsure if you meet these requirements, please contact your IT department for assistance.

 
 
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