Support for CT Navigator+
Here you find an overview of common support issues and their solutions.
Please don't hesitate to contact support@charttrack.com if you require further assistance.
Who to contact
You can contact CT Support for all your CT Navigator+ issues by mail via support@charttrack.com.
Please be as descriptive as possible describing the issue, preferably with a screenshot clearly showing the issue or error message.
The CT Navigator+ installation zip file contains the full Navigator+ manual.
Minimum system requirements
- Operating system: Recommended(*) Windows Professional 11 Service Pack 1 or later.
- CPU: 2 GHz processor or faster
- Memory: Recommended 8Gb RAM
- Hard drive: Recommended 20Gb free disk space
- Media: USB 2.0
- Screen resolution: 1024x768 pixels
Navigator+ will not allow server installation.
Navigator+ can be installed on a maximum of 5 computers, if making use of ADP and AENP integration this is limited down to 2 due to the machine registration limitation of these programs.
If you are unsure if you meet these requirements, please contact your IT department for assistance.
(*) Disclaimer: If not meeting recommended minimum requirements, software may still be installed but smooth workings are not guaranteed and support will be charged.
Contact us for information on our hardware solutions, such as CT-NavPack, our hardware solution with pre-installed software package!.