Support for CT NavReader
Here you find an overview of common support issues and their solutions.
Please don't hesitate to contact us if you require further assistance.
Who to contact
You can contact your Chart Agent directly for all your CT NavReader issues.
Please be as descriptive as possible describing the issue, preferably with a screenshot clearly showing the issue or error message.
The CT NavReader installation zip file contains documentation on required access and the full user manual.
Minimum system requirements
- Operating system: Recommended(*) Windows Professional 11 Service Pack 1 or later.
- CPU: 2 GHz processor or faster
- Memory: Recommended 4Gb RAM
- Hard drive: Recommended 2Gb free disk space
NavReader is limited to installation on 2 computers and will not allow server installation.
(*) Disclaimer: If not meeting recommended minimum requirements, software may still be installed but smooth workings are not guaranteed and support will be charged.
Contact us for information on our hardware solutions, such as CT-NavPack, our hardware solution with pre-installed software package!.
If you are unsure if you meet these requirements, please contact your IT department for assistance.