Support for CT EasyNav
Here you find an overview of common support issues and their solutions.
Please don't hesitate to contact support@charttrack.com if you require further assistance.
Who to contact
You can contact CT Support for all your CT EasyNav issues by mail via support@charttrack.com.
Please be as descriptive as possible describing the issue, preferably with a screenshot clearly showing the issue or error message.
The CT EasyNav installation zip file contains documentation on Installing & Licensing, release notes and the full user manual.
Minimum system requirements
- Operating system: Recommended(*) Windows Professional 11 Service Pack 1 or later.
- CPU: 2 GHz processor or faster
- Memory: Recommended 4Gb RAM
- Hard drive: Recommended 20Gb free disk space
- Media: USB 2.0
- Screen resolution: 1024x768 pixels
EasyNav is limited to installation on 1 computer and will not allow server installation.
(*) Disclaimer: If not meeting recommended minimum requirements, software may still be installed but smooth workings are not guaranteed and support will be charged.
Contact us for information on our hardware solutions, such as CT-NavPack, our hardware solution with pre-installed software package!.
If you are unsure if you meet these requirements, please contact your IT department for assistance.