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Support for ADP


 

Here you find an overview of common support issues and their solutions.
Please don't hesitate to contact us if you require further assistance.
 

Who to contact

You can contact the Digital Sales team directly via digitalsales@bogerdmartin.com for all your questions in regard of ADP orders and ADP software issues.
Please be as descriptive as possible describing the issue, preferably with a screenshot clearly showing the issue or error message.

 
 
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Required Access

For ADP you should allow access to the following Admiralty URLs:

Please see details of IP Address and URL addresses used by supported ADP versions as of 18th January 2023:

IP Address: 51.141.5.62
Ports: 80 and 443

URLs:
For users that have ADP Version 23 installed:
https://adp.admiralty.co.uk/UPDATES/ADP/updating (Internet)
https://adpactivation.ukho.gov.uk


For users that have ADP Versions 18 or 19 installed:
https://www.admiralty.co.uk/UPDATES/ADP/updating (Internet)
https://adpactivation.ukho.gov.uk
https://www.admiralty.co.uk/UPDATES/ADP/ (Website)

If you are unsure if you meet these requirements, please contact your IT department for assistance.

 
 
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